SMS Terms of Service – Sunton Solutions LLC

Program Name

Sunton Solutions LLC SMS Program

Program Description

By opting into the Sunton Solutions LLC SMS program, you agree to receive SMS text messages related to your inquiry and services you requested. Message types may include customer care messages such as service information, estimates, scheduling, confirmations, follow-ups, and account-related notifications. With separate and explicit consent, messages may also include occasional marketing communications such as promotions, service updates, and special offers. Messages are sent as first-party communications from Sunton Solutions LLC.

Opt-In Method

Customers opt in by submitting their information through the contact form on our website. The form includes clear disclosure at the point of data collection and two separate checkboxes allowing users to consent to:

    •    non-marketing customer care messages, and

    •    marketing messages such as promotions and special offers.

By selecting the applicable checkbox(es) and submitting the form, users provide express first-party consent to receive SMS messages from Sunton Solutions LLC.

Opt-In Confirmation Message

You have successfully opted in to receive SMS text messages from Sunton Solutions LLC, including service-related and promotional messages. Reply STOP to opt out.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to the number from which you received the message. Upon sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

Rejoining Instructions

If you have opted out and wish to rejoin the SMS program, you may do so by submitting your information again through the website contact form and selecting the appropriate opt-in checkbox(es). Messaging will resume after consent is re-established.

Help Instructions

If you experience issues with the messaging program, reply HELP for assistance or contact us directly at (817) 353-5479.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply. Message frequency varies based on your interaction with our services. For questions about your text or data plan, contact your wireless provider.

Privacy Policy

For information on how we collect, use, and protect your data, please review our Privacy Policy.

Compliance with Industry Standards

This SMS program complies with applicable industry standards, including A2P 10DLC requirements, CTIA guidelines, and carrier policies. Consent is obtained prior to messaging, opt-out instructions are provided in every message, and all communications are sent as first-party messages.

Legal Compliance

By opting in, you acknowledge that you are the authorized user of the mobile number provided and that you consent to receive SMS messages from Sunton Solutions LLC in accordance with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA).